As a Product Designer, I design software using a lean approach throughout cycles of ideation, prototyping, and user testing. I have led several D&Fs (Discovery and Framing) to help teams unpack problem spaces and prioritize solutions. I strive to push past empathy, towards compassion, so that I can truly serve people through the products I deliver.
Discovery & Framing
Process Flow Diagramming
Lo and Hi-fi Wireframing
I use a wide variety of tools to wireframe, prototype, and produce visual artifacts. I don't restrict myself to any one tool (or set of tools). I'll learn whatever is necessary for a particular product. Most recently, I've been an avid user of Sketch, InVision, Procreate, and Illustrator.
Senior Product designer // pivotal, 2017- present
Implemented lean, UCD methodologies to help the teams ship great software, faster.
Led a strategic change to our pricing structure and designed flows to transition existing customers to the new plans.
Lead designer on multiple D&Fs (discovery and framing). The most recent D&F is resulting in a redesign of our 10+ year old app so that it reflects the way that modern software teams work together.
Designed and championed psychological safety workshops for team health.
Used hack days to design a desktop app that helps teams during the ideation phase of the product lifecycle.
Worked with clients to transform the way they build software through Pivotal practices.
Drove a lean, UCD strategy, while working with stakeholders to rectify user desires with business requirements.
Led research and design activities towards an MVP, meanwhile enabling client designers to bring best practices back to their home organizations.
user Experience designer // readytalk, 2016-2017
Lead UX designer for the company's new webinar platform, from ideation to shipment. Led brainstorming sessions to determine a platform name and branding.
Responsible for design decisions surrounding the entire webinar line of business, including the new platform, as well as our established webinar and webcasting products.
Collaborated with a team of 14 engineers, product managers, and marketers to plan feature milestones and marketing campaigns.
Filmed and edited videos for promotional collateral.
Promoted from Associate UX Designer to UX Designer after 6 months of employment.
Educational Technology Consultant // DePaul University, 2015-2016
Instructional designer for online and hybrid courses using the Desire2Learn learning management system.
Managed online assessment tools using the Digitation platform. Conducted usability studies of these tools and provided actionable feedback to external developers.
Taught seminars on building and designing e-portfolios.
Developed high-quality instructional videos to assist faculty in utilizing Digitation and Desire2Learn.
Planned an Educational Technology Fair to introduce students to emerging classroom technology.
Wrote an article published on DePaul’s College of Education website: Google Cardboard VR Turns our View of the World Upside Down.
Awarded the Staff Recognition Award for outstanding workplace performance.
M.S. Human Computer Interaction
DePaul University (Graudated summer 2016)
Upsilon Pi Epsilon Honor Society
Awarded the Vincentian Endowment Grant to design a “Traditions” tour mobile app for DePaul University’s Office of Mission & Values (OMV). Worked on a team of three to prototype, user test, and design the app, culminating in a presentation given to stakeholders.
B.G.S. English (Creative Non-Fiction Writing) & Business Minor
University of Kansas (Graduated spring 2010)
National Society of Collegiate Scholars
An homage to my hometown...